Most privacy policies on small business websites are copied from a template and describe tracking the site does not do. This one describes what this website actually does, which is very little.
What this site collects
Nothing at all, unless you contact us. Browsing quality1direct.com does not create a record. There is no analytics package, no tag manager, no advertising pixel, no session recording and no A/B testing tool on any page. You can verify that by viewing the page source — there is one script on the site and it only handles the contact form.
If you submit the contact form, we receive what you typed: your name, email address, and message, plus phone number, business name, current website and area of interest if you chose to fill those in. The form also records the time of submission.
If you call or email, we have whatever your phone or mail client sends us, which is the same information you would give any business you contacted.
What we do with it
We reply to you. That is the whole purpose.
Contact details from an enquiry are not added to a mailing list, are not sold, and are not passed to a data broker, lead marketplace or any other business. We do not send marketing email to people who contacted us with a question.
If you become a client, the details you give us are used to do the work you hired us for.
Who else is involved
Three parties can see data in the course of this site operating, and no others.
Vercel hosts the website. Like every web host, its servers log requests — IP address, requested URL, timestamp, user agent — as part of delivering pages and preventing abuse. We do not add anything to those logs and do not use them to profile visitors.
Our email provider transmits contact form submissions to us. The message passes through their system to reach our inbox.
Google serves the map panel in the footer. That panel is an embedded frame loaded from Google’s servers, so Google can see that your browser requested it and may set cookies in the process. That happens under Google’s privacy policy, not ours. If you would rather it did not load, blocking third-party frames in your browser prevents it, and nothing else on the page depends on it.
We do not use any other third-party service on this website.
How long we keep things
Contact form submissions arrive as email and are kept as long as the conversation is useful — typically while we are talking, and afterwards as a record of what was discussed. If you ask us to delete an enquiry, we delete the thread.
Host logs are retained according to the hosting platform’s own retention schedule, which we do not control and cannot extend.
Your choices
You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted. Email jared@quality1direct.com and we will handle it — there is no form to fill in and no account to log into, because we do not run accounts.
Because we do not build profiles, run advertising, or share data with anyone, there is no opt-out to offer beyond simply not contacting us.
About the work we do for clients
Quality1Direct manages Google Business Profiles, websites and advertising accounts on behalf of clients. When we do that, we handle information belonging to the client and sometimes to their customers — reviews, enquiries, analytics.
That data belongs to the client. We access it to do the work, we do not use it for anything else, and it stays with the client if the engagement ends. Our written position on account ownership is on the credentials and guarantees page, and it is deliberately specific about what you keep.
Security
This site is served over HTTPS. The contact form posts to our own server endpoint rather than a third-party form service, and the credentials that endpoint uses are stored as server-side environment variables that are never sent to your browser.
No system is perfectly secure, and we will not claim otherwise. What we can say is that this website collects the minimum it can and therefore holds very little worth taking.
Changes
If this policy changes, the change will appear here. Because the site collects so little, material change is unlikely without a new feature — and if we ever added analytics or advertising, this page would say so before it went live.
Contact
Questions about this policy, or about anything on this page:
Email: jared@quality1direct.com Phone: 734-747-3922 Location: Ann Arbor, MI 48108